Challenge
Establish a consistent and harmonized master data management strategy across all areas of the organization, integrating customized authorization workflows in both master data creation and modification. The process also needed to simplify enterprise data management, increase information accuracy. Identify a centralized solution that would provide an effective level of automation to capture, control and distribute incoming requests with the ability to reject the wrong ones and allow incomplete requests to be recycled by allowing missing data to be integrated.
Eliminate BP creation/editing requests via word, email or excel that made such a process unreliable generating unnecessary interactions and long wait times for processing the numerous applications
Solution
Qintesi, has implemented a centralized app developed on the SAP Business Technology Platform (BTP), but leveraging all authorization roles, SAP BP transaction controls.
The new solution handles the master data creation/editing request in a centralized manner, providing significant time savings and reduced error rates, and making the entire process transparent and easy to manage.
In addition, the new solution will increase the quality of requests and achieve more efficient and timely management of requests.
Based on automatic field precompilation rules, the process has become extremely simple to be able to give users unfamiliar with the SAP BP business the task of requesting the creation/editing of master records; users do not even notice they are using the SAP platform, thanks to the remarkable user-experience gained.
Results
- Ease of use of a very complex process;
- Centralized application used by the entire Group;
- Extension with authorization workflows being modified that was not possible with the standard SAP solution;
- Speed when creating and editing a BP;
- Nearly '0' reduction of errors and BP creation that block billing;
- Nearly '0' reduction of errors and BP creation that block billing;
- Measuring KPIs such as number of BP requests approved by certain date, BP rejected, BP incomplete, and so on.
Quote
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