{"id":10353,"date":"2019-10-30T15:29:35","date_gmt":"2019-10-30T14:29:35","guid":{"rendered":"https:\/\/www.qintesi.com\/case-studies\/i-processi-di-gestione-e-liquidazione-sinistri-in-sap-fscd\/"},"modified":"2022-05-04T18:03:38","modified_gmt":"2022-05-04T16:03:38","slug":"i-processi-di-gestione-e-liquidazione-sinistri-in-sap-fscd-2","status":"publish","type":"portfolio","link":"https:\/\/www.qintesi.com\/en\/portfolio\/i-processi-di-gestione-e-liquidazione-sinistri-in-sap-fscd-2\/","title":{"rendered":"The management and claims settlement processes in SAP FSCD"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"10353\" class=\"elementor elementor-10353 elementor-9571\" data-elementor-post-type=\"portfolio\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1951f235 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1951f235\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50307fcc\" data-id=\"50307fcc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ad27bb9 elementor-widget elementor-widget-text-editor\" data-id=\"1ad27bb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Challenge<\/h4><p>Our customer, operating in the insurance sector, expressed the following needs:<\/p><ul><li>To\u00a0<b>centralize\u00a0<\/b>and\u00a0<b>streamline the systems<\/b>\u00a0responsible for the a<b>dministrative management of technical processes.<\/b><\/li><li>To\u00a0<b>streamline<\/b>\u00a0the\u00a0<b>Data Collection process\u00a0<\/b>and<b>\u00a0govern the flows between technical systems, accounting environment, Data Warehouses\u00a0<\/b>and other\u00a0<b>Reporting systems<\/b>.<\/li><li><b>To increase the Data Quality level.<\/b><\/li><li><b>To standardize the data model and the transactional functionalities of technical processes<\/b>, also in a perspective of using a structured Treasury system and\u00a0<b>in view of the adoption of IFRS17<\/b>.<\/li><li><b>To expand the functional scope of SAP FS-CD<\/b>\u00a0(already in use in other management areas), to exploit its potential.<\/li><\/ul><h4>\u00a0<\/h4><h4>Solution<\/h4><p>The solution proposed by Qintesi led to managing all the claims-related processes in SAP FS-CD, starting from a model (Baseline Qintesi) which is the result of the experience gained in implementation projects conducted at the main Italian insurance companies. In summary:<\/p><ul><li>A data\u00a0<b>model\u00a0<\/b>has been defined\u00a0<b>to standardize the information coming from the different technical conferring systems.<\/b><\/li><li>All the\u00a0<b>interfaces\u00a0<\/b>necessary for the dialogue<b>\u00a0between the technical systems and SAP FS-CD were designed and implemented.<\/b><\/li><li><b>The personal data<\/b>\u00a0(subjects and objects of claim type)\u00a0<b>were managed<\/b>\u00a0through the\u00a0<b>management functions of the Business Partners and the Insurance Objects of SAP FS-CD.<\/b><\/li><li><b>Technical loads were acquired and recorded from claims systems<\/b>\u00a0(including pre-calculated lump sums and debit lump sum payments).<\/li><li><b>Payment requests were produced and managed<\/b>\u00a0through the automatic payment processing and related payment methods of SAP FS-CD.<\/li><li><b>Transfers and cancellations were also handled through the standard transfer transactions<\/b>\u00a0of SAP FS-CD documents.<\/li><li><b>Relevant information for the production of stamped records was returned to the technical system\u00a0<\/b>via an integration stream outgoing from SAP FS-CD.<\/li><li><b>The Settlement Expenses were managed by acquiring the accounting movements relating to the technical charges<\/b>\u00a0through the functionality of SAP FS-CD on the individual professional (Business Partner)\u00a0<b>and reconciliation<\/b>, via transitory, i<b>n SAP FI, \u200b\u200bof the technical charges transferred by SAP FSCD and of the parcels registered in SAP FI.<\/b><\/li><li><b>Reporting was managed using standard SAP FS-CD tools\u00a0<\/b>(operational reports) and through the model proposed by Qintesi for management reporting, which is based on the Data Warehouse BW.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-71c3d60c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71c3d60c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-49d3916c\" data-id=\"49d3916c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41cc8723 elementor-widget elementor-widget-heading\" data-id=\"41cc8723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Results\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78993ecd elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"78993ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"> Operational concentration: administrative management of technical processes on a single system<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Simplification and rationalization of the flows of a technical nature coming from the claims and accounting systems towards the ledger of General Accounting (natively integrated)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Standardization: use of standard dimensions common to all technical processes (policy, claims, business partners...), on the basis of which it is possible to articulate extremely detailed accounting processes, with operations triggered by specific events<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Harmonization and reconciliation: balance and visibility, on the same reporting dimensions, of technical and accounting information<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c63f3a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c63f3a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6983f9ff\" data-id=\"6983f9ff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33baa450 elementor-widget elementor-widget-heading\" data-id=\"33baa450\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Statement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-245a355e elementor-widget elementor-widget-testimonial\" data-id=\"245a355e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"testimonial.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-wrapper\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial-content\">The adoption of the Qintesi Baseline model, elaborated as a synthesis of our design experiences, has allowed us to optimize project timescales and to propose a solid and reliable solution to the customer.<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-testimonial-meta elementor-has-image elementor-testimonial-image-position-aside\">\n\t\t\t\t<div class=\"elementor-testimonial-meta-inner\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-image\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.qintesi.com\/wp-content\/uploads\/2019\/10\/barbarelli-150x150-1.png\" class=\"attachment-full size-full wp-image-20416\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-name\">Andrea Barbarelli<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial-job\">Client Account Senior Manager - Qintesi<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5fa9089 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fa9089\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6be9ef66\" data-id=\"6be9ef66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53826ba3 elementor-widget elementor-widget-text-editor\" data-id=\"53826ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Le informazioni contenute in questo documento sono di propriet\u00e0.<br \/>Copyright \u00a9 2014 Qintesi S.p.A. Tutti i diritti riservati.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Challenge Our customer, operating in the insurance sector, expressed the following needs: To\u00a0centralize\u00a0and\u00a0streamline the systems\u00a0responsible for the administrative management of technical processes. To\u00a0streamline\u00a0the\u00a0Data Collection process\u00a0and\u00a0govern the flows between technical systems, accounting environment, Data Warehouses\u00a0and other\u00a0Reporting systems. To increase the Data Quality level. To standardize the data model and the transactional functionalities of technical processes, also [&hellip;]<\/p>","protected":false},"author":3,"featured_media":20413,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"portfolio_category":[],"portfolio_tag":[],"servizi-offerti":[808],"moduli_implementati":[320],"settore":[827],"class_list":["post-10353","portfolio","type-portfolio","status-publish","format-standard","has-post-thumbnail","hentry","servizi-offerti-digital-transformation","moduli_implementati-sap-fscd-en","settore-financial-services-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The management and claims settlement processes in SAP FSCD - Qintesi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qintesi.com\/en\/portfolio\/i-processi-di-gestione-e-liquidazione-sinistri-in-sap-fscd-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The management and claims settlement processes in SAP FSCD - Qintesi\" \/>\n<meta property=\"og:description\" content=\"Challenge Our customer, operating in the insurance sector, expressed the following needs: To\u00a0centralize\u00a0and\u00a0streamline the systems\u00a0responsible for the administrative management of technical processes. 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